What's included with the Documentary Bonus Features?
Frankly, lots. We’ve got hundreds of hours of footage. This includes interviews with dozens of people, footage that’s been recovered from meetings that took place decades ago, sketches and images from products and characters that could-have-been, and so much more. The bonus features, called the Into the Sewer access, include online access to all of this through a digital platform.
If you back at the Collector’s Edition level or higher and get a bluray, the disc(s) will include everything that we’re including in the online vault.
Last updated: October 13, 2024 08:47
What's going on wtih Shipping?
For physical rewards, shipping will be charged after crowdfunding. We will be shipping primarily from the United States, but if we fund especially well we will set up other shipping hubs to help keep prices low!
At the time of funding, we cannot guarantee that we can ship physical goods to the following countries:
- Russia
- Yemen
- Cuba
- Iran
- North Korea
- Syria
- Venezuela
- Libya
These limitations are entirely outside of our control. If you back at a level with physical goods and are from one of those countries, when time comes to determine shipping we will reach out and if we are unable to ship to your country, we can arrange to ship to an address of your choice which we can ship to. Otherwise, we cannot make any guarantees for shipping to these countries.
Last updated: October 13, 2024 08:47
Do I get a digital copy with the Blu-Ray?
That’s a mistake on our end that we can’t change on Kickstarter now that we’ve launched. If you’re getting a blu-ray copy you WILL be getting digital access as well. Blu-Rays will be region 0.
Last updated: October 13, 2024 08:48
Is this the same as the first Turtle Power Documentary?
Nope! We kept interviewing people, gathering information, and filming for years after Turtle Power came out. Some of the things we’re going to include are those bits and pieces that ended up on the cutting room floor, but that isn’t the extent of it. There are plenty of new things from the last fifteen years that we WILL be including.
Last updated: October 13, 2024 08:48
What do I get for being an Associate Producer?
Not only will your name be in the credits in the main list of those who selected that tier, but also separately in the final credits as well.
You will also be able to submit a video for the credit roll to be added to the fans part of the bonus features.
This tier includes everything in the bundles before it plus the Associate Producer credit.
Last updated: October 13, 2024 08:48
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.